(03) 471 9398  ·   hello@neurobalance.co.nz  ·   Mon–Fri: 10am – 5pm
Get in Touch

Ready to Take the First Step?

No referral needed. Our team will guide you from the very first contact — whether you have a specific concern or just want to understand your options.

No referral required
Telehealth available
Mon–Fri: 10am – 5pm
8a Broadway, Dunedin
Get in Touch

Ready to take the first step?

No referral needed. Our team will guide you from the very first contact — whether you have a specific concern or just want to understand your options.

Call or Text

(03) 471 9398 — we're happy to talk through your situation before you commit to anything.

Visit Us

8a Broadway, Dunedin 9016, NZ. Close to central Dunedin with parking nearby.

Visiting from out of town?

We regularly welcome patients travelling from across New Zealand and Australia. Initial consultations and home-based testing can be completed before you travel. Outreach clinics in Christchurch and Auckland coming soon.

Join the Waitlist
Dunedin
8a Broadway · Primary clinic — open now
Christchurch
Outreach clinic — coming soon
Auckland
Outreach clinic — coming soon
Common Questions

Before You Book

Answers to the questions we hear most often.

Do I need a referral to see NeuroBalance?
No referral is required. You can contact us directly to book a consultation. We welcome self-referrals from adults across New Zealand and Australia. If you have an existing relationship with a GP or specialist, we're happy to liaise with them — but it's not a prerequisite.
What is neurotherapy, and how does it work?
Neurotherapy (also called neurofeedback or EEG biofeedback) is a non-invasive training approach that teaches the brain to self-regulate by providing real-time feedback on its own activity. Sensors on your scalp read your brainwave patterns, and the feedback — delivered via sound, visual cues, or both — helps your brain learn healthier, more efficient states through repetition. It's safe, drug-free, and supported by a substantial body of clinical research.
What is a QEEG brain map?
A QEEG (Quantitative EEG) is a detailed recording of your brainwave activity across 19 sites on the scalp, captured at rest and sometimes during a task. The data is compared against a normative database to identify patterns of dysregulation — areas where your brain may be over-aroused, under-aroused, or poorly connected. This map guides our therapy planning and is used across our ADHD, Sleep, and Memory programmes.
Can NeuroBalance help with ADHD in adults?
Yes. Adult ADHD is one of our most common presentations. Our ADHD Assessment programme uses a combination of QEEG brain mapping, ERP testing, TOVA performance testing, and clinical interviewing to build a comprehensive picture — well beyond a symptom checklist.
How long does it take to see results?
This varies depending on the complexity of your presentation and the programme you're undertaking. Stress Recovery clients often notice improvements within the first 1–2 week package. Neurofeedback for ADHD or sleep typically shows measurable change within 10–20 sessions, with significant improvement by 30–40 sessions.
Is neurotherapy covered by insurance or ACC?
Some neurotherapy services may be partially covered depending on your health insurance policy. We recommend checking with your insurer directly. ACC coverage may apply in specific cases, particularly where neurotherapy is part of therapy following a traumatic brain injury. We can provide detailed invoices and clinical documentation to support claims.
Can I access NeuroBalance if I'm not based in Dunedin?
Yes. We regularly support clients from across New Zealand and Australia. Initial consultations can be conducted via telehealth, and certain assessments can be completed online before you travel. Outreach clinics in Christchurch and Auckland are coming soon.
How is neurotherapy different from medication?
Medication can be highly effective and remains an important tool — we work collaboratively with prescribers, not against them. Neurotherapy works differently: rather than chemically altering brain activity from the outside, it trains the brain to regulate itself more efficiently over time.